Dear Doctor,    Do you ever wonder if an employees' particular behavior is truly helpful ?  Using the list be...

Salt Dental Practice Management We advise our clients to notify their insured patients about their remaining benefits for...

There are two types of questions that a patient may ask. One is an information- seeking question. They are not ...

Practicing specific dialogue for potential situations can help make the situation less stressful. An example dialog...

While your discussing concerns or questions with patients your body should be upright. You might want to lean forward a little to show ...

You have moved past the pleasantries, it is recommended that you now ask the patient specific questions about any concerns or...

When a patient first comes in the room and sits down in the chair, conversation matters. Ask the patient in a caring voice how t...