A Large Crowd, A Lesson Learned

A few weeks ago, Salt Dental Practice Management consultant Debra Quarles spoke in Calgary, Canada at the IACA Conference.  The night before her presentation she turns on her computer to review some notes. Her presentation was created online utilizing Prezi. In the midst of her reviewing, the blue screen of death pops up and her computer shuts down.  She hits the button but nothing happens. She waits a few minutes and tries to turn on the computer again. Nothing.

She has two decisions. One, she can freak out and attempt to find a computer repair store late at night. If she makes this choice, she may have a long, sleepless night and even if she does fix it she resolves this may not be good because then will not get enough sleep. Or two, breath, get a good night sleep and wake up in the morning to try and take care of it before her presentation tomorrow. 

Debra decides on option two. She does her deep breathing exercises. This calms her body and her mind. Next, she turns on her sleep application, which tracks her night’s sleep. Debra hopes that maybe in the morning her computer will fix itself and she closes her eyes. The next morning after a fantastic sleep she wakes up, turns on her computer. No luck. So, she heads out to find the individual in charge of technology for the convention to see if she can borrow a computer from someone. As her computer did not get fixed by, "computer fairies" during the night.

In the elevator, she meets an individual who asks how her day is going. She states great. I’m going to find the technology person to see if I can borrow a computer. The gentleman says, “Wow, I would be freaking out.” Debra explains, I did some deep breathing and freaking out isn’t going to fix my computer. So, I’m good. She is able to locate the technology information guy. And he states, “wow, you’re really calm.” Debra once again explains, that there is no reason to get upset. She knows her presentation inside and out so, if she is able to borrow a computer great. And if not then that’s okay too.

They head in the direction to see if someone that is talking before her is able to let her borrow their computer. She locates a computer, she get’s her presentation up and running and when she looks out over the crowd there is a packed house waiting to hear what she has to deliver.

And in that moment she changes the beginning of her speech and begins her moment by talking about the importance of breathing because calm will always win out above a freak out.

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

Stampede to Calcary-Mr. Neil Dempster

http://www.theiaca.com/events.html

When a Ship Misses the Harbor! It's Rarely the Harbor's Fault!.... Success Strategies for Challenging Times!

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Speaker

Mr. Neil Dempster

Neil Dempster is a RESULTant™ . . . a consultant who gets results! As a student of the behavioral components of success, his passion is helping people and organizations achieve peak performance in a changing world. Whether delivering a keynote speech for a conference or meeting, training managers and employees on performance improvement strategies, or consulting with a senior leadership team, he provides an uncanny ability to simplify the complex human behavioral aspects of life and work.

His education includes Mechanical Engineering, an MBA, and he is currently in the dissertation phase for a PhD in Organizational Psychology. This unique educational blending has earned him the distinction of bringing "logic to soft skills."

Neil speaks from a lifetime of experiences in the trenches and from within the corporate boardroom. He was a multi-year, top 1% sales producer for a Fortune 100 office products company and later became a successful senior manager in the same organization. He left to become CEO of a unique start-up opportunity in the telecommunications industry; during his tenure the organization became a market leader in a half-dozen product categories winning virtually every industry award possible.

Today, as one of the founding partners of Clearview Performance Systems, he is able to use his expertise in achieving extraordinary employee performance to benefit diverse organizations all over the world. He brings high-impact methods, practical recommendations and personal commitment to every human performance challenge.

 

Synopsis: 

As the title suggests, there is a renewed sense of accountability surrounding the actions and behaviors of people within organizations. And this is most obvious when success, growth and profitability depends almost entirely on referrals and new patients. Sound familiar?  Although we would all like to see ourselves as effective leaders, real leadership is different than authority. Just because we own the practice doesn’t mean that our staff see us as leaders. To achieve greater practice growth and bottom-line results AND overcome the challenges inherent in constant change, we must understand how to engage people with trust, respect, and sincerity! Neil Dempster, our keynote presenter, will demonstrate how Behavioral Awareness is one of the most powerful tools we have to influence the people around us. Drawing upon contemporary leadership concepts, research, and anecdotal examples, he will have you laughing one minute and re-thinking your entire workday the next.

In this session, you will discover why organizations like NASA use Neil's Course Correction and Nothing Succeeds Like Failure methods to help them innovate faster than the speed of change. If you are tired of theory-only sessions, this high-energy, fun and content-rich presentation is guaranteed to provide you with practical, common sense knowledge to keep your practice growing and thriving. Dempster’s educational background includes Mechanical Engineering, an MBA, and he is currently completing his Ph.D. in Organizational Psychology.

If you want your ‘ship’ to always reach the harbor, this is one session you do not want to miss!

Learning Objectives: 

1.      Attendees will be able to understand the difference between a ‘compliance’ culture and a ‘commitment’ culture, and be able to gain authentic employee commitment.

2.      To understand how to establish a culture where every employee learns consistently, and applies their new knowledge in an effective manner.

3.      Attendees will understand the best practices of ‘efficiency-based’ performance management and be able to implement a performance management system where employees interpret feedback as a development opportunity instead of seeing it as criticism.

Great teams take effort. Take time to work on your practice regularly to build teamwork and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.    

Who Else is at Stampede to Calgary

  http://www.theiaca.com/events.html

Health Panel: Total Body, Total Health Continued.....

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Speaker

Dr. Heidi Dickerson (Moderator)

Full Time Faculty

Dr. Heidi S. Dickerson is a 1994 graduate of the University of Illinois, School of Dentistry. She began her dental career with a private practice based on traditional concepts taught in dentistry. In her continuing quest for understanding the Art and Science of dentistry, it became apparent that the optimal care of her patients would be to create a neuromuscular-based, restorative practice in Philadelphia, PA. Because of her commitment to excellence and spending countless hours mastering aesthetic, restorative and neuromuscular dentistry, Dr. Heidi Dickerson was excited to teach others the optimal possibilities, to integrate into their practices!
From Neuromuscular Occlusion to Full Mouth Reconstruction, Heidi teaches a hands-on approach to learning. She holds the prestigious LVIM (Mastership) title at the Las Vegas Institute for Advanced Dental Studies. As an international lecturer and corporate leader, she has shared the NM philosophy with dentists around the world.
As an executive administrator and President, she facilitates the operations of the Las Vegas campus, the Australian campus, and the US and Canadian Regional Events. Expressing her passion, Dr. Dickerson guides and encourages doctors and their teams through the LVI Curriculum. She is the Editor of the Visions Magazine and a featured writer. Her regular column is titled, “Ask Heidi…Clinical Questions and Answers”. In 2010, Dr. Heidi Dickerson was named one of the Top 25 Women in Dentistry. Her goal is to assist dentists in being the best that they can be… by becoming perpetual students of dentistry and life!

Synopsis:

How to live longer and healthier with proper nutrition and knowing what your body needs and what is toxic to you.

Learning Objectives: 

How can you tell if you have food sensitivities ? 

Learn the difference between allergies and sensitivities. 

What is leaky gut and do I have it ? 

Learn the tell take signs of leaky gut syndrome 

Am I really what I eat ? 

What is important for ultimate health !? Do supplements do the trick ?

Great teams take effort. Take time to work on your practice regularly to build teamwork and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.    

Stampede To Calgary

http://www.theiaca.com/events.html

Another Keynote speaker at Stampede To Calgary:

Dr. Bill Dickerson (Moderator) 

Like so many dentists, Dr. Dickerson was busy creating a practice based on the skills and knowledge he obtained in dental school, however he was increasingly frustrated and disenchanted by the traditional approach to dental care. Developing a "Patient Centered Practice" gave him his passion driven purpose. Propelled by this new excitement for dentistry, Bill started sharing his passion with other dentists and quickly became recognized as a respected opinion leader and highly sought after speaker as well as one of the most influential people in dentistry. He was instrumental as a pioneer in the aesthetic revolution as well as igniting the professions interest in the physiological based neuromuscular dentistry. His focus for the past two decades has been to create a better future for the profession.
Since 1994, Bill's efforts have been channeled into creating the Las Vegas Institute for Advanced Dental Studies (LVI Global), providing an educational forum for advancing our profession, and developing many aesthetic and occlusal techniques that enhanced comprehensive restorative procedures.
Over nine thousand dentists from all over the world have attended LVI and over 10,000 of their patients have been treated there, as well as thousands of others who have enhanced their practices by attending lectures of Bill's or reading his several books. From Aesthetic Dentistry to scientifically based occlusal approaches, Bill has encouraged, assisted and propelled dentists from over 43 nations to grow and excel.

Synopsis: 

There is an organize movement in our profession that is attempting to restrict the treatment of our TMD and comprehensive restorative cases based on false science and inaccurate Bio Social model.  This forum will introduce you to the threat and discuss the historical aspect and accomplishments of this well organized attack as well as the science that discredit’s their conclusions as misguided obsession.  We will discuss the groups role as well as the individuals role in combating this disheartening development.  Questions from the audience will be gathered and discussed during the panel portion of this presentation.  This is a critical meeting for anyone interested in practicing NM dentistry in the future.

Learning Objectives: 

Discover the real and organized threat to progressive occlusal  treatment of TMD cases.

Learn the problems associated with the bio social model of treating TMD

Discover the science behind the Neruomuscular treatment of occlusal related illness

 Great teams take effort. Take time to work on your practice regularly to build teamwork and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.