Effective Leaders Model the way (Leading Every Day)

Effective leaders model the way. You have to be the person that upholds the integrity in the office. What you say you are going to do you need to follow through with. If you tell your team, they need to be honest with patients and then you tell patients they need services they don’t your team may begin to make decisions that are not of high moral integrity.

Our values dictate what we will and will not but it also drives the choices we make in life. If we want to lead a team of people to uphold our practice and hold true to a set of values we must first define ours and be clear about what they are.

Your personal values have to be of the highest standard. I suggest you check often to make sure your actions are consistent with what you say your values are.  Your team should know what your values and morals are in order to make sure they are in line with you in the office.

Your leadership sets the tone in your office. When you move your team moves, it may not always be the same direction as  you but they will move. You want to model effective morals because you cannot micro-manage your team all the time and they will help build the reputation you have among your patients.

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

ABC's of Consequences

Consequences can be positive or negative and have three things we consider before and during at risk behavior

Antecedent-Values, beliefs, social systems, expectations

Behavior – Will this behavior give me positive or negative consequences?

Consequences – are either positive or negative depending on the 3 keys

1. Will the consequence occur sooner or later?

2.  Are the consequences certain or uncertain?

3.  Is the consequence significant or insignificant?

Let’s say you are speeding, 80 in a 65 MPH zone because you are late to work.

What is the antecedent?  The alarm didn’t go off; I believe that being late for work would be a failure on my part.

What is the behavior?  I choose to speed. 

What is the positive consequence?  I will arrive at work on time.  Is this consequence happing sooner or later?  Sooner, because I can see the speedometer and know the rate of speed at which I’m traveling.  Is the consequence certain or uncertain?  It’s certain.  I know that by speeding I will be on time to work.  Is the consequence significant or insignificant?  It is significant because I value being on time.

Now, what would the negative consequence be?  I could get a ticket for speeding.

Will that happen sooner or later?  I believe later.  I do not see a policeman and if I thought I would get a ticket right now, I would not be speeding.

Is it certain or uncertain that I will get a ticket?  Uncertain as it has not yet happened.

Is the consequence of getting a ticket significant or insignificant?  It is insignificant because it is uncertain that it will even happen.

According to statistics, 330 out of 8 to 10 thousand at risk behaviors have consequences. 

Out of the 330, one will be a major event, 29 will be minor events and 300 will be near misses.  Think about traffic accidents.  300 near misses, 29 minor injuries, and 1 death.  These do not happen in succession or numerical order.  You may have thousands of at risk behaviors and never have the one major event.  Or, you may have one at risk behavior and suffer the one major event. 

EPS

Error provocative situations.  We put ourselves into situations that provoke error.  I drive a car, it is an EPS.  Not only do I have to worry about my driving skills, but the skills of thousands of others as well.  

Definition of ______________

Acceptable level of ?

How are the ABC's of behavior affecting your practice?