Take Action

At some time in your life you have probably watched a game that went no where. You sat for hours while a team kicked a ball back and forth. While neither team ever scored the winning goal. The heat and pressure is on, but yet no one wins. The coach yells, the team re-huddles and the second half of the game starts. But still nothing. No action and no change. The coach switches out a player, the team get's excited and still nothing. The end of the game can't come soon enough. The players sink off the field and come back two weeks later. Only to have a repeat. So, what's the problem?

Leaders must take action!

A team doesn't win the game by sitting in a huddle discussing or chatting. A team doesn't win by a pat on the back and a high five. A team doesn't even necessarily win because they can run the fastest. They win because they take action on the field. They may jump over another player, dive, or complete some fancy passing and foot work. Whatever, they do. They don't stop moving. 

Great leaders win because they focus on a specific target, and do what it takes to reach that goal.  They do not stand and wait for the action to come to them. Great leaders realize the steps that must be taken for the office to reach that bonus or increase the number of patients and everything else moves around that goal. Become laser focused and determine what action you must take in order to build the office you want to have tomorrow. 

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

 

Find the Paradox

As it is the New year it is a great time to look at things from a new fresh perspective. Think about the people and procedures that you have in your office. Do any of them seem like a paradox?

For example, your front office says they are happy but when you come around the corner you hear them complaining? Your website says that your office is warm and inviting but your tables are cluttered and your front office has dark lighting?

Now, is a great time to look around and analyze the staff and the situations in your office that are creating a paradox for you. As the leader in the office you are the one that leads the charge on the day to day. You have a lot of responsibility and one of those it to look at situations abstractly, and determine if what your team is doing matches to what image you want projected to patients.

Some things to consider:

Does your staff say one thing but do another?

Does your office reflect the image you want it to?

Do you state that recare is top priority but put it to the bottom of the pile?

Does your social media sites reflect match the image you want reflected?

Does your schedule match how product you want the office to be?

Even though paradoxes always exist it is important that you are aware of them. Fix which ones need to be fixed and analyze those that need to be analyzed further. Leaders can feel at times that they are in the middle of the pact and our refereeing  a game. However, if you slow down and help both sides to see the paradox that exists or work through it as a team you all will win. 

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

What does Salt DPM have?

There are hundreds of dental or business consultants that can help take your business to the next level. So, why SALT DPM?

We have a variety of supports that we can provide to meet your needs without loosing the small feel of our business. Although, you may work with one consultant from week to week, there are others on our team that will provide support to you in a variety of areas if it is needed.

Our dental consultants have over twenty years of dental experience in the field. We know dentist offices however, we also understand and know business.

We do what it takes. Our fees don't include specific services, because we will do what it takes to help your business be successful. This may be one time a month face to face meetings. Or it may be support in the area of social media. Whatever, your needs our team goes above and beyond to help you and your team reach their full potential.

We don't have other companies that we push you to use. Your business decisions are just that. Your business decisions. Our job as your consultant is to support you. We will be your coach, your guide but we are not there to push places or ideas on you.

Salt DPM is your consultant today, for a stronger office tomorrow.

Choosing a Consultant

As you enter the New Year you might find yourself wondering what you can do differently to improve this year. You might need to clean out the cob webs or improve a working relationship with a staff member.

You may need to look at re-care and improve patient follow through. What ever the case maybe, there are individuals out there that can support you.

A dental consultant can provide a variety of supports and services for you. However, let's look at whether you think you need one at all. Answer this short quiz to determine if you are in need of support.

I. Do you have changes you want to make but don't know how?

II. Does your staff struggle to get along?

III. Are you loosing money?

IV. Do you have all the patients you want or need?

V. Has your business grown stagnate with the times?

If you answered Yes to any of these questions. Please give our consultants a call today and set up an initial discussion to determine if we can help you more.

Salt DPM

Handling change

We live in a life where there are unknowns everyday. Crisis that we have to handle, ambiguities, stressful situations, and disruptions in our business. However, if you stop life waiting for it to settle down you will be waiting and weathering the storm for a long time without the necessary skills to move forward in your life.

Today's world takes a high level of ability to work within an unknown world where change occurs often. There are thousands of things that are going to happen everyday that you cannot control. The coffee pot might break, your kids may wake up grumpy, and patients may cancel because of money. You can't control any of that, but what you can control is your attitude and reactions towards these things.

In today's world according to Leadership Every Day, You also need to be resilient. Transform yourself and your office based on failures you've experience or current trends that will help move your business forward. Find out what patients want more of, and where employees stand on issues? Improve your ability to handle problems and move forward when things don't work. New programs, techniques and billing programs are being developed everyday. Capitalize on this change and be a catalyst for embracing what is different in today's business world.


Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

Relationships

Relationships with organizations, people and colleagues help build your practice or it can destroy what you have worked so hard to build.  Individuals have their own baggage that they bring to the table. However, in order to keep those problems to a minimum and to have a team of people that can work through problems they have to be balanced in all five realms of emotional intelligence.

Stein and Book in their book in 2000, name five realms of emotional intelligence, intrapersonal, interpersonal, adaptability, stress management and general mood.

Intrapersonal intelligence is your ability to be self-aware. Reflect on how aware you are of your own emotions, relationships and feelings.

Interpersonal intelligence refers to how you see or view your social responsibility and your ability to emphasize with others.

Adaptability is your ability to change and solve problems when they arise. For example, are you able to see a problem from all angles? Can you evaluate outcomes of choices in the moment?

Stress management is the fourth emotional intelligence. As a human being you deal with a variety of different stresses. If you are the owner of a dental office, you have to balance not only office needs, but staffing and patient needs. This is a delicate balance and one that takes a great deal of skill in.

The fifth and final one is overall mood. Stein and Book are referring to whether you are overall optimistic and your general wellbeing.

All of these areas together are required in order to have strong relationship skills. If you are really strong in one area but weak in another you may find that your relationships are out of balance.  Take the time before the New Year to reflect on where you are in each area and determine where you need to improve. The more balanced you are the more strength you will find in your overall business.  

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

Happy Holidays