Who makes change happen?

Sometimes when we are at work and a system fails you may be quick to jump to a new process or procedure. Then a few weeks go by and you walk into your office and the same system is still failing. Don't blame the change, you have to take a look at your people.

Change is carried out by the people that work in your office. It is not possible to assess how change is going without looking the people that are supposed to be carrying out the expected change. When change fails, reflect on why? Is it because of the structure of the policies? Or is it because an individual in the office doesn't want to see the change happen?

If you as the leader focus's too much on the new procedure or policy without looking at the people that are supposed to be making the change you undermine the value of what  you are trying to do. Change is hard and therefore, the more you can support the individuals in your organization the more likely it is that change will be successful.

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Change-a process or event?

Change occurs often in our worlds. When it happens it is either a process or an event. Think of an event as a wedding. It may be big or small. There is planning that goes into the event. People get dressed up and there is usually some nervous energy. An event occurs once, there is a big to do and then it is over. You clean up and go home. While the happy couple goes on their honeymoon.

While a process looks completely different. There is a starting point and an ending point that is planned out. There are steps along the way that different people are going to take. You may even have different people in charge of different components of the process. When change is a process it might have time lines that need to be met.

If everyone approached change as a process individuals might handle it better. For example, if you took a big change and broke it down into smaller parts it is easier for individuals to handle the change. You can work as a team to analyze how the plan is going along the way and problem solve when you need to. It may not be beneficial for you to plan for the change to occur over night as this may cause unnecessary stress on everyone. 

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Be the catalyst for change

Change can happen for your organization and you can be the catalyst for it. If you're not sure where to start contact one of our consultants today to get your company started.

For more information please visit us at www.saltdpm.com and follow our blog at http://saltdentalpracticemanagement.blogspot.com/

 

Handling change

We live in a life where there are unknowns everyday. Crisis that we have to handle, ambiguities, stressful situations, and disruptions in our business. However, if you stop life waiting for it to settle down you will be waiting and weathering the storm for a long time without the necessary skills to move forward in your life.

Today's world takes a high level of ability to work within an unknown world where change occurs often. There are thousands of things that are going to happen everyday that you cannot control. The coffee pot might break, your kids may wake up grumpy, and patients may cancel because of money. You can't control any of that, but what you can control is your attitude and reactions towards these things.

In today's world according to Leadership Every Day, You also need to be resilient. Transform yourself and your office based on failures you've experience or current trends that will help move your business forward. Find out what patients want more of, and where employees stand on issues? Improve your ability to handle problems and move forward when things don't work. New programs, techniques and billing programs are being developed everyday. Capitalize on this change and be a catalyst for embracing what is different in today's business world.


Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

One Month

About a month has gone by since your office made their new goals for the new year. Or those tired and true New Years resolutions were made. Can you remember the day? Were you standing in front of your bathroom mirror and you made that solumn promise to yourself that this year you would turn your business around? Or did you look your office staff in the eye and say this would be the year of lunch everyday and ending on time?

And one month later are you still keeping that promise to yourself and your office? Well if not, take the time to evaluate why not? What can you do to pick it back up? Or is it time to tweak it because the change was not working the way you wanted it to? What ever your answer is to this question, don't give up. Now is the time to pick back up the momentum and bring about those needed successes for your business.

If you are still on track to reach your resolution, congratulations. Keep moving forward.

However, if you are not, do not worry you are not alone but that doesn't mean you have to wait till next year to see change.  Make a new plan, reevaluate your goals, write down the steps your going to take to achieve that goal.  You might need to meet with your team and discuss what has happened or why you reverted back and make a new plan with them.  Success is waiting for you and your team and you do have the power as the leader of the team to take it in the direction you want it to go. Just don't give up.    

"The Inevitable"

By

Debra Quarles

Summer can mean new goals, new opportunities and new ideas. All of which translates to change. Why is it when we hear the word change our heart starts to beat a little faster? Our palms get sweaty? We begin to panic a little?

According to philosopher Heraclites, “There is nothing permanent except change.” In our lives we’ve seen this. We see seasons change, yet change still has the power to unsettle us.  As a coach and consultant I implement and initiate change. So one of the first things I do is ask, who likes change? Invariably there will be one or two who raise their hands—but the majority will tell me they are creatures of habit. I’ve found even those who tell me they like change are only referring to changing their living room furniture, the car they drive, or their hair color. When it comes to change at work, doing the things we do every day, change is difficult.

So why change at all? The results you currently see at work are a reflection of your current behaviors. In other words, your current patients, your current stress level, your current salary, your current value are all based upon what you currently are achieving as an individual and a team. If you want different results, you will have to learn to do things differently.

          

  Here are some tips for handling change:

·      Understand why the change is necessary. We are much more accepting of change when we can understand how it will work to ease our day, increase our production or result in a better quality product.

·      Accept change willingly. You cannot prevent change from happening. In fact the act of resistance actually makes change worse. If you were to sit down in a straight-backed chair and have someone push against your outstretched hands, you would find that by resisting you actually give them the power to tip or turn you. Instead relax your arms. I know this is hard, it is easier to resist, but by relaxing you will find you can’t be so easily tipped over. Fighting change actually makes it worse. Remember, welcome change.

·      Get started making the change immediately. Support and remind each other of the change daily. Keep in mind change creates heroes and heroines. Can you become the hero of the office by implementing a change that saves time, energy or money?

·      Learn to love your mistakes, they will occur, remind yourself again why the change is important and move on. Don’t tell yourself stories about how it was so good before the change; instead focus on the future.

Change is what propels us toward a more rewarding future.

Debra Quarles is a coach consultant with Salt Dental Practice Management. 

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Original Article published by

Tri-County Dental Society