One of the hardest jobs someone can face is not necessarily the patients. It’s not the reports. It’s the day-to-day relationships with the members of your team. The individuals that work there will impact the inner-workings of your office. It is your job to set clear and concise expectations for your team to follow.
You are the leader in that office and when your leadership skills fail your team fails. Someone wise once told me, “you’re only as strong as your weakest link.” I live this daily in my life. My job is not to micro manage the people who work with me, but I do need to be an effective leader and learn to motivate them to do what they may not want to do. I need to set clear and fair expectations for everyone. If one staff member comes in late every day, what does that say to others?
Build trusting relationships with the individuals that work in your office. You may be a hands off individual or feel that they’re personal life does not have a place in the office however, knowing what is important to your team can make your job in leading them easier. Know and learn what makes them tick, why do they do the job and utilize their strengths to help build a stronger practice. Find out what they’re interests are. People are not doormats they have feelings and emotions that play an integral part in the overall success of your business.
Treat your team with respect. No matter what conversation you are having with them. They deserve your respect. It is okay for someone to not be the right fit for your office and it is okay for you to remind individuals of office expectations. However, the way you present the information will impact the result.
Great teams take effort. Take time to work on your practice regularly to build teamwork and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.