Monday we spoke about the importance of having procedures in place that improve your office. Today, we are going to take that one step forward and discuss the importance of being knowledgeable in your field. Your procedures will change based on the new x-ray machine or the improved way to accept insurance. However, in order for you to improve on these items you have to constantly improve your own knowledge and your team's knowledge in the field.
Things change, new technologies improve the way you complete something in your office. The more research you do and the more your staff stays up-to-date the better off your entire office will run. Once individuals are hired in a position it is easy to become complacent. However, you want to make sure your team is given opportunities to improve on their skills and their knowledge.
For example, allow and encourage your staff to attend conferences, events and other opportunities with other dental offices. The more they can reach out in the dental community, the more diversified knowledge your dental office will have.
Take the time to let your team know that continued learning is an important part of your office. Value new information that is shared with you, even if the idea doesn’t fit the direction you are currently going. Learning should never stop because forward progress should never cease.
Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.