Data is all around your office and it is constantly changing. In order for you and your team to keep your office moving forward it is important for your team to analyze the data. By taking a look at the numbers it will allow you and your team to know where they are headed and what they need to do in order to make positive financial decisions for the office. It will also help the team determine if they need to complete more re-care calls, or focus on new patients.
For example, you might decide at the beginning of every month you need to work twenty days. While, your hygienist will need to work twenty-three days. Your front office will need to collect eighty percent or more of the patient portion and you will need to seat at least four crowns, and fifteen root canals. This amount will allow you to pay your bills plus put some aside in case of a bad month. Now, you and your team have a goal to reach. Each of your team members knows what must be done in order to meet the monthly goal.
You should have your team meet often in order to figure out where your numbers are at and to problem solve when your office is not close to meeting the goal and celebrate when your team is on track. No team should head down a dark path. You cannot hit a goal or a target if you do not know what the goal is.
Do not wait till the last minute to find out you did not bring in the intended monthly amount. By then it is too late for the team to do anything. You want to give time to course correct if it is needed. The end of the month should be the time in which you and your team celebrate your success not bask in failure.
Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.