We are a group of Dental Consultants who offer, improved practice morale; a happier, more profitable patient base;and improved home life; increased collections. (And yes, our average is 35% in year one.)

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Monday, May 19, 2014

Be aware of your emotional state:

It is no surprise how we feel impacts our relationships. You woke up excited, passionate and looking forward to the day. You come to work, and the energy is flowing. There’s a rush of excitement, the doctor is in and you are prepared for whatever comes through the door.  However, another day, you wake up late, tired, rush to get out of the house, your teenager left his shoes, backpack and belt in the middle of the floor again and when you show up to work the excited flurry at the door greets you. Ask yourself, which day goes better? Why?

Before you deliver a message take into consideration your emotional state. For example, when the doctor rushes by and asks for operatory five to be set up do you turn and snap at the individual next to you because you’re feeling pressure? Calming yourself down and being aware of how you feel can help improve your communication. This will also help with your paraverbal communication, because you will have yourself under control. Be clear and concise in your message, the clearer you are the better chance you have of your message being received with the intended purpose.

Salt DPM consultant Austine Etcheverry, “it can be difficult to rate our emotional state before we walk in the door, but once we’re at work everyone in the office will know where we are at.” When working so closely with others, we need to become more aware of where we are at in order to build stronger relationships. 

Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.

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