We are a group of Dental Consultants who offer, improved practice morale; a happier, more profitable patient base;and improved home life; increased collections. (And yes, our average is 35% in year one.)

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Monday, August 27, 2012

Team Responsabilities

This week we are staying with the theme of teams and your responsibility as a member of a team.

The team you create in your office is key to the success that you will have.  It is important to build a strong team who support and believe in the mission of the office. You want team members who are passionate about what they do and want to come to work everyday.  And every team member has a responsibility to the team.

Keep communication positive. It is easy to get into a negative communication pattern. Stop it before it starts. Take responsibility for what you say and do. Be receptive to feedback.  

Assume positive intentions from everyone.  If someone is short with you, don't make assumptions about the interaction.  If you are unsure about something that was said ask questions for clarification.

Keep communication lines open. When you present yourself as someone who is open for communication if a problem arises it can be resolved quicker.

Have a positive attitude. You can control your attitude everyday. Although, you can't control the angry patient you can chose how you handle and respond to the situation. By choosing your attitude you can help keep the team working towards their mission of helping patients.  

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Build a relationship with your team and make time. In every business we are pressed for time, however, spending time with your team is an important part to building a great working relationship. If you spend time alone, they may believe you are not approachable or trust you because they don't know you.

Step-up when you are needed. When you are on a team, although you need to have clear expectations and responsibilities you also need to be willing to step up when needed and help.

Know the mission and vision of your office and make decisions that promote the mission. If your office's mission is to provide a pain free environment then complete actions with patients that are pain free. If you mission is to increase patient referrals, then ask every patient every time for a referral. 

The team you create in your office is key to the success that you will have.  It is important to build a strong team who support and believe in the mission of the office. You want team members who are passionate about what they do and want to come to work everyday.  And every team member has a responsibility to the team.

Keep communication positive. It is easy to get into a negative communication pattern. Stop it before it starts. Take responsibility for what you say and do. Be receptive to feedback.  

Assume positive intentions from everyone.  If someone is short with you, don't make assumptions about the interaction.  If you are unsure about something that was said ask questions for clarification.

Keep communication lines open. When you present yourself as someone who is open for communication if a problem arises it can be resolved quicker.

Have a positive attitude. You can control your attitude everyday. Although, you can't control the angry patient you can chose how you handle and respond to the situation. By choosing your attitude you can help keep the team working towards their mission of helping patients.  

Build a relationship with your team and make time. In every business we are pressed for time, however, spending time with your team is an important part to building a great working relationship. If you spend time alone, they may believe you are not approachable or trust you because they don't know you.

Step-up when you are needed. When you are on a team, although you need to have clear expectations and responsibilities you also need to be willing to step up when needed and help.


Know the mission and vision of your office and make decisions that promote the mission. If your office's mission is to provide a pain free environment then complete actions with patients that are pain free. If you mission is to increase patient referrals, then ask every patient every time for a referral. 
The team you create in your office is key to the success that you will have.

It is important to build a strong team who support and believe in the mission of the office. You want team members who are passionate about what they do and want to come to work everyday.  And every team member has a responsibility to the team.

Value team members. You do not have to be friends with every team member however, you do need to work effectively and efficiently with them. 


Let Salt DPM help you receive typical results today for a better tomorrow. 
              
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