Communication is not a one way street and many of us may need to practice our listening skills. Sometimes, I catch myself in conversations coming in and out as I focus on the next point I want to make, not what information the speaker is giving to me. Kelli VRLA this weekend at CDA conference in California suggested four simple things you can do to improve your listening. Better listening equals better communication and stronger teams.
1. Silently repeat speakers words
2. Act as if it's interesting
3. Put both feet on the floor
4. Alert posture, don't lean
You can become an 86% better listener by simply repeating the speaker and not planning your next response.
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