Effective leaders model the way. You have to be the person that upholds the integrity in the office. What you say you are going to do you need to follow through with. If you tell your team, they need to be honest with patients and then you tell patients they need services they don’t your team may begin to make decisions that are not of high moral integrity.
Our values dictate what we will and will not but it also drives the choices we make in life. If we want to lead a team of people to uphold our practice and hold true to a set of values we must first define ours and be clear about what they are.
Your personal values have to be of the highest standard. I suggest you check often to make sure your actions are consistent with what you say your values are. Your team should know what your values and morals are in order to make sure they are in line with you in the office.
Your leadership sets the tone in your office. When you move your team moves, it may not always be the same direction as you but they will move. You want to model effective morals because you cannot micro-manage your team all the time and they will help build the reputation you have among your patients.
Great teams take effort. Take time to work on your practice regularly to build quality communication and strengthen your results. For more information and to read other articles, please visit us at www.saltdpm.com.